Question 1

How long does delivery take?

Accepted Answer

Orders are dispatched within five working days. Delivery is fully tracked within the UK.

Question 2

Do you offer personalised embroidery?

Accepted Answer

Yes. Selected products can be personalised with embroidered names, initials or beautiful character designs.

Question 3

Do you deliver outside the UK?

Accepted Answer

Currently we deliver within the UK only.

Question 4

Can personalised items be returned?

Accepted Answer

No. As every item is made especially for you, personalised items cannot be returned unless they are faulty.

Question 5

How much does embroidery cost?

Accepted Answer

Initial embroidery starts from £5. Character embroidery starts from £20 depending on the design.

Question 6

How do I care for embroidered baby clothing?

Accepted Answer

We recommend a gentle machine wash at 30°C with similar colours, and cool ironing on the reverse side.

Frequently Asked