Privacy Policy

Pretty Little Threads ("we", "us") respects your privacy. This policy explains what information we collect and how we use it when you visit our website or place an order through WhatsApp, Instagram, Facebook or email.

What we collect

When you contact us to place an order, we collect your name, contact details and the personalisation details you provide (such as name or initials to embroider). Delivery details are exchanged privately with you at the point of order. We only collect what we need to fulfil your order.

How we use it

Your information is used solely to prepare and dispatch your order and to respond to your enquiries. We do not sell or share your details with third parties, other than the courier used for delivery.

Payments

We do not process payments through this website. Payments are arranged directly with you via your preferred method — we never see or store card details on this site.

Cookies

This website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

Your rights

You can ask us to update or delete your personal information at any time by emailing pretty.little.threads.x@gmail.com.

Last updated: July 2026